An active email address is needed to access the platform. For security reasons, the password reset link will be sent to the email address registered to the account. Only people who have access to that email can change the account password.
Articles in this section
- How do I activate my account?
- How do I reset my password if I've forgotten it?
- Why am I being asked for my email address?
- Are there any rules when creating a password?
- When registering my account I receive the message 'Account not found'.
- What if a username is already taken?
- Can I use my personal email to activate my account?