An active email address is needed to access the platform. For security reasons, the password reset link will be sent to the email address registered to the account. Only people who have access to that email can change the account password.
Articles in this section
- When registering my account I receive the message 'Account not found'.
- Are there any rules when creating a password?
- What if a username is already taken?
- Can I use my personal email to activate my account?
- Why am I being asked for my email address?
- How do I reset my password if I've forgotten it?
- How do I activate my account?