Post a Message Micro-app
Finding messages sent by users
The Post a message micro-app is a generic micro-app that allows employees to post messages to authorities deemed appropriate by management.
The micro-app is configured to create cloud communication messages on a configured channel. In order to allow regular employees to submit messages the channel should be made public for reading and only the appropriate groups should be marked as able to subscribe to it.
The employee composing the message will receive a copy of the idea as a cloud comm card and will be able to see the interactions, comments/answers, that occur for that idea.
Configuring the Post a message micro-app
- First you need to assign the “ONE Cloud Communication Post a Message” micro-app to the role the users you want to communicate will be assigned to.
- You should configure a channel you wish employees to use for communication
- See section about configuring channels
- You need to configure the micro-app instance to it sends to the appropriate channel.
- The title you give the application instance will be the title that is displayed when running the application.
- See section about available configuration options
Available configuration options
Configuration options are set in the application instance configuration form.
|
Configuration option name |
Expected |
Description |
|
TargetChannelName |
String |
The name of the channel the micro app should use when sending out the question. |
|
TargetGroupIds |
Guids separated by comma if more than one. |
The id (Guid) of the group or groups you want the application to target when sending the question. These are not mandatory. |
|
SendPushNotification |
True or False |
Indicates if a push notification should be sent to the targets of the message when it is sent. |
|
SummaryTruncationLength |
Integer |
Indicates how many characters of the question should be used to create the summary card of the message. |
|
BannerImageUrl |
url |
Indicates a url to a custom banner image you want to use in the app instead of the default provided one. |
|
PostTextLabel |
String |
The label showed on top of the post message and title fields. (BBCode) |
|
ShowTitle |
True or False |
When set to True the user is asked to enter a title for his message. If set to False then the title will not be asked. It will be created by truncating the post message at 150 characters. |
|
TitleWatermark |
String |
The watermark text showed in the title field. |
|
PostActionLabel |
String |
The label showed for the action button that will be used to send the message. |
|
PostTextWatermark |
String |
The watermark text showed in the post message field. |
|
MarkAsImportant |
True or False |
When set to true the user messages will be set as important. |
|
SendCardToAuthor |
True or False |
When set to true the author of the message will also receive the card. |
|
ShowPictureUpload |
True or False |
When set to false the picture upload isn’t available in the micro-app. |
|
PictureUploadLabel |
String |
The label showed on the picture chooser |
|
SuccessLabel |
String |
The message showed when the submit was succesful |
|
SuccessLabelTitle |
String |
The title showed for the success message |
|
ErrorLabel |
String |
The message showed when the submit was not succesful |
|
ErrorLabelTitle |
String |
The title showed for the error message |
|
ShowMultiPictureUpload |
True or False |
Indicates if a user can upload multiple pictures |
|
ShowSocial |
True or False |
Indicates if the user can decide if social controls are available or not |
|
ShowContact |
True or False |
Indicates if contact information can be shared or not |
|
ShowMentions |
True or False |
Inidicates if users can mention others in the post |
|
CustomBadge |
String |
Id of a custom badge. If set, the micro-app calls the custom badge API to award a badge for posting |
|
AutoSubscribeToChannel (Optional) |
True or False (Default: False) |
Automatically subscribes user to target channel when post is created. |
|
ShowSubscribeToChannelOption (Optional) |
True or False (Default: False) |
Gives user the choice (via checkbox) to subscribe to the target channel. AutoSubscribeToChannel=True overrides this configuration value to be False. |
Localizable configuration elements
Some configuration elements are localizable. That means you can specify a different text for depending on the current language of the user. If you wish to localize the text of one of the options you just add “.[language code]” at the end of the parameter name. Always keep a version without localization as this will serve as default and add the same parameter with the extra language code for other languages.
Ex : TextFormat = default, TextFormat.fr = French.
Configuring channels for employee communication
Channels are configured in the “Portal / Cloud Comm / Channels” form.
You will need to define a channel where all employees can write to and only certain groups can actually subscribe to receive the communications from those employees.
Figure 1 - Configuring a public write / private read channel
In the above image you can see that we configured a public channel called “Cloud Comm Questions”. For that channel only users in the “Cloud Comm Managers” group will be allowed to subscribe and therefore receive messages targeted to the “Cloud Comm Questions” channel.
Note: Channels are subscription base so if users do not subscribe they will not receive the messages. If you wish to force all users in the configured group to get the message you can make the channel mandatory in which case all users in the configured group will always receive all the messages.
When a user submits an emergency with the micro-app a cloud communication message is sent to the channel. Users subscribed to that channel will get the message and will be able to interact with the author of the question by commenting and liking. The author will also have received that card so he will also be able to interact. The emergency micro-app automatically sends out push notification also.
Finding messages sent by users
To find all messages that have been submitted by your users go to the “Portal / Cloud Comm / Messages” form. The messages form offers filters that will allow you to find all messages sent on the channel you configured to receive the messages.
Figure 2 - The messages form filtering on a channel
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