Send a Message Micro-app

Configuring the Send a Message <icro-app

Overview

The Send a Message Micro-app is a generic micro-app that allows cloud comm writers and admins to send messages. They can choose a group and channel to target.

The micro-app is configured to create cloud communication. Users can specify the channel and group they want the message sent to.

The send a message micro-app is intended to be a simplified version of the cloud comm new message form.

Configuring the Send a Message Micro-app

First, assign the ONE Cloud Communication Send a Message micro-app to the role that the users a customer wants to communicate will be assigned to
If a customer wants regular employees that are not Cloud comm writers to send messages, configure a channel for employees to use for communication
1. See section about configuring channels

Available configuration options

Configuration options are set in the application instance configuration form.

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Configuration option name

Expected

Description

ShowSummary
(Optional)

True or False
(Default : False)

When set to True the user is asked to enter both the text and a summary version of the text. If set to False then the summary is automatically created by coping the message text.

Note: If the summary is showed but the user leaves it empty it will also automatically be populated with the text of the message.

Cloud communication card

When a user submits a message with the micro-app a cloud communication message is sent to the channel and group that was selected by the author. Users subscribed to that channel and part of the selected group will get the message.

Micro-app

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Send a Message Micro-app