From the log-in page:
- Click the Trouble signing in? link
- Enter the email address used when creating the account
- Click Send password reset email
- Check email inbox
- If the email does not appear within several minutes, please check the spam folder as well
- In the email, click Create a new password
- Choose a new password and click Create my password
- Passwords must be at least 8 characters and contain one of the following:
- 2 letters and 2 numbers
- 1 number and 1 special character
- 1 number and 1 upper case letter
- 1 special character and 1 upper case letter
- Passwords may not include a first or last name, sign-in name, or company name
- Passwords must be at least 8 characters and contain one of the following:
Notes
- The password reset link expires 3 hours after the request is made. If that timeline is missed, please request a new password using the Trouble signing in? link again
- Some email service providers block emails that include generated links. Please search the Spam or Junk folder for an email sent from notifications@limeade.com
- AOL and Roadrunner personal email addresses block password reset emails
user emailforgottenpassword